Contact Us

Thank you for visiting our website. If you have any questions, feedback, or suggestions regarding our products or services, we would be delighted to assist you. Please reach out to our customer support team using one of the following methods, and we will respond to your inquiry as soon as possible.

1. Email Contact:

You may also contact us via email. Please send your questions or requests to our official email address, and indicate the nature of your inquiry or relevant keywords in the email subject. We will respond to your email within 24 hours.

2. Phone Contact: 1 (513) 291-3888

If you prefer to speak with us over the phone, you can call our customer service hotline. Our customer service hotline is available Monday to Friday, 9 AM to 5 PM (local time).

Kindly note that during peak times, our phone lines may experience a high volume of calls. We apologize for any inconvenience caused and appreciate your understanding. Leaving a message with your name, contact information, and a brief summary of your inquiry will enable us to respond to you more effectively within 24 hours.

China Office Address: 518109, No. 7, Lane 2, Guoxia 2nd District, Hualian Community, Longhua Street, Longhua District, Shenzhen, Guangdong, China

Our Working Hours: Monday to Sunday, 9:00 AM to 11:00 PM (GMT+08:00)

We value your feedback and are committed to providing the best customer service experience. If you have any questions or concerns about our products or services, please don't hesitate to contact us. Thank you!

Note: We make every effort to protect the security and confidentiality of the personal information you provide. Please refrain from disclosing sensitive personal or payment information via email or message.